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Consultancy, Design & Diagnostics

Consultancy, Design & Diagnostics

Specialist water expertise from a WQA Certified Water Specialist

This is where Same Water goes beyond standard compliance. Our consultancy division handles the complex, specialist work that most water hygiene companies simply can't: designing water systems for new-build and refurbishment projects, investigating and resolving persistent contamination issues, and providing independent expert opinions for disputes and legal proceedings.


Led by Darragh Durkan — a WQA Certified Water Specialist — our consultancy work is grounded in deep technical knowledge, real-world experience, and an unwavering commitment to getting things right. If you need advice that goes beyond a standard risk assessment, this is where we can help.



Water System Design & Specification

Getting the water system right at the design stage is always cheaper, safer, and more effective than retrofitting solutions later. We work with architects, M&E consultants, developers, and building owners to design hot and cold water systems that are compliant, efficient, and practical from day one.


Our design work covers new-build developments, major refurbishments, system upgrades, and extensions. We design to BS EN 806, HTM 04-01 (for healthcare), and current HSE L8 guidance — ensuring that compliance is built into the system, not bolted on afterwards.


What's Included

System Sizing and Specification

Calculating flow rates, pipe sizes, storage volumes, and pump duties to ensure adequate performance.

Pipe Routing and Layout 

Designing layouts that minimise dead legs, stagnation risks, and excessive run lengths.

Compliance Review 

Reviewing third-party designs for L8 and water hygiene compliance before construction starts.

Healthcare-Specific Design 

Designing water systems for hospitals, clinics, and care homes to HTM 04-01 standards, including augmented care requirements.

TMV and Temperature Control Strategy 

Selecting and positioning thermostatic mixing valves, specifying thermal control measures, and designing safe hot water distribution.

Diagnostics & Troubleshooting

When Legionella counts won't come down, when a system keeps failing despite repeated cleaning, or when nobody can explain why a building has persistent water quality problems — that's when you need a diagnostics specialist, not another standard risk assessment.


Our diagnostic work is forensic and methodical. We don't guess. We investigate root causes by examining system design, operational practices, water chemistry, biofilm presence, and control measure effectiveness. Then we give you a clear answer and a practical plan to fix it.



Common Scenarios

Persistent Legionella positives despite remedial action

Recurring high TVC counts with no obvious cause

Buildings where previous contractors have failed to resolve issues

Complex systems with multiple risk factors that need untangling

New-build systems that show early signs of contamination

Independent Expert Witness

When water system issues become disputes — whether that's between landlords and tenants, managing agents and contractors, developers and buyers, or insurers and policyholders — you need an independent expert who can provide an impartial, evidence-based opinion.


Darragh Durkan provides independent expert witness services for civil and regulatory proceedings involving water systems, Legionella, and water hygiene compliance. His opinions are grounded in the WQA Certified Water Specialist credential, over 13 years of industry experience, and a reputation for thoroughness and impartiality.



  Types of Cases 

Disputes over water system design or installation quality

Insurance claims related to water damage or contamination

Negligence cases involving Legionella outbreaks or failures

Regulatory proceedings brought by the HSE or local authorities

Contractual disputes between duty holders and service providers

Need Specialist Consultancy? 

Let's talk.

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